In Trying to Make a Conflict Between Two Employees Less

question 82

Multiple Choice

In trying to make a conflict between two employees less personal and emotional, their manager asks each of them to approach the problem from a different viewpoint than their original one. This is an example of encouraging the use of

• A) Cognitive conflict.
• B) Affective conflict.
• C) A devil's advocate.
• D) Vigilance.
• E) Groupthink.

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Definitions:

Amygdala

A component of the brain's limbic system involved in emotion regulation, especially fear and aggression.

Neuroticism

A personality trait associated with a higher tendency towards anxiety, moodiness, worry, and other negative emotional states.

Evolutionary Psychology

A theoretical approach in psychology that attempts to explain useful mental and psychological traits—such as memory, perception, or language—as adaptations, i.e., as the functional products of natural selection.

Earning Capacity

The maximum potential an individual has to earn money based on their skills, knowledge, and experience.