Which of the Following Is an Element of an Effective

question 124

Multiple Choice

Which of the following is an element of an effective plan for crisis management?

• A) A communication plan that indicates that the company is in complete control.
• B) Competitive actions to bounce back immediately.
• C) Psychological and cultural actions for the human and emotional toll.
• D) A template for a press statement, to be released before details are learned.
• E) A method to quickly distance the company from the crisis.

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Definitions:

Conflict

A serious disagreement or argument, typically a protracted one, which can occur between individuals, groups, or countries.

Lewin

Kurt Lewin, a German-American psychologist recognized for his field theory in social science and contributions to social psychology, group dynamics, and action research.

Projection

A psychological defense mechanism where individuals attribute their own unacceptable thoughts, feelings, and motives to another person.

Identification

Identification is the process or act of recognizing and accepting or affiliating oneself with particular characteristics, groups, or beliefs.