Examlex
List actions and attitudes that result in excellent customer service. Illustrate each from your own experiences as either a customer or a service provider.
Indirect Approach
A communication strategy where the main point or request is presented after providing background information or rationale.
Persuasive Approach
A method of communication aimed at influencing the attitudes, beliefs, or behaviors of others through argument, reasoning, or appeal.
Negative Message
A communication that conveys bad news, rejection, or a negative outcome to the recipient.
Business Relationships
Connections and interactions between individuals or entities in a professional context, often built on trust, mutual benefits, and communication.
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