One Dimension of Service Quality Is Making It Easy and Enjoyable

question 67

True/False

One dimension of service quality is making it easy and enjoyable for customers to experience a service or to buy and use products.

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Definitions:

Therapeutic Effect

The beneficial health outcome or improvement observed from a treatment or intervention.

Hand Reflexology

A form of therapy that involves applying pressure to specific points on the hands believed to correspond with different parts of the body to promote healing and relieve stress.

Reflexology

An alternative medicine practice involving the application of pressure to specific points on the feet, hands, or ears, based on the belief that these points correspond to different organs and systems in the body.

Corresponding Body Part

A specific region or organ of the body that relates to, or is associated with, a particular function or activity.