In Terms of Good Management, Efficiency Differs from Effectiveness Primarily

question 64

Multiple Choice

In terms of good management, efficiency differs from effectiveness primarily in the former's focus on

• A) Customer satisfaction.
• B) Shareholder profits.
• C) Customer retention.
• D) Employee turnover.
• E) Resource use.

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Definitions:

Tariffs

Taxes or duties to be paid on a particular class of imports or exports, affecting the price and demand for goods.

Logistics

The management of the flow of goods, services, and information between the point of origin and the point of consumption to meet customer or corporate requirements.

Taxes

Mandatory financial charges or levies imposed by a government on individuals or organizations to fund public expenditures.

Total Profits

A rephrased definition would be: The cumulative financial gain a company achieves after deducting all operational, production, and overhead costs from its revenue.