In Terms of Good Management, Efficiency Differs from Effectiveness Primarily

question 64

Multiple Choice

In terms of good management, efficiency differs from effectiveness primarily in the former's focus on

• A) Customer satisfaction.
• B) Shareholder profits.
• C) Customer retention.
• D) Employee turnover.
• E) Resource use.

---

Definitions:

Synapses

The junctions across which nerve impulses pass from one neuron to another, or to a muscle or gland cell.

Neurons

Specialized cells in the nervous system that transmit information to other nerve cells, muscle, or gland cells.

Evolutionary Psychologist

A professional who studies how evolutionary theory informs the understanding of human thoughts, behaviors, and emotions.

Fight or Flight

A physiological reaction that occurs in response to a perceived harmful event, attack, or threat to survival, priming the body for fighting or fleeing.