When the Manager Notified the Employees of the Pending Layoff

question 57

Multiple Choice

When the manager notified the employees of the pending layoff, which of the roles described by Mintzberg was the manager of Puffy Treats performing?

• A) Leader.
• B) Liaison.
• C) Disseminator.
• D) Spokesperson.
• E) Disturbance handler.

---

Definitions:

AODA Legislation

Refers to the Accessibility for Ontarians with Disabilities Act, legislation in Ontario, Canada, aimed at developing, implementing, and enforcing standards to improve accessibility for people with disabilities.

Undue Hardship

Exceptional or excessive difficulty or expense imposed on an employer by an employee accommodation, beyond reasonable measures.

Support Group

A group of people with common experiences or concerns who provide each other with encouragement, comfort, and advice.

Emotional Support

Assistance provided through empathy, concern, encouragement, or companionship to help others manage their emotions and deal with stress.