When the Manager Dealt with the Angry Employee, Which of the Roles

question 100

Multiple Choice

When the manager dealt with the angry employee, which of the roles described by Mintzberg was the manager of Puffy Treats performing?

• A) Monitor.
• B) Negotiator.
• C) Disturbance handler.
• D) Resource allocator.
• E) Liaison.

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Definitions:

Moral Character

The combination of qualities, traits, and behaviors that determine an individual's ethical and moral principles.

Ethics Theory

A branch of philosophy that deals with what is morally right and wrong, including the conduct and values related to professional practices and personal behaviors.

Burson-Marsteller

A prominent global public relations and communications firm known for its strategic counseling and reputation management services across various industries.

Reputation Management

The practice of monitoring and influencing how a person, organization, or brand is perceived by the public.