Which of the Following Statements About Operations Management in the Service

question 144

Multiple Choice

Which of the following statements about operations management in the service sector is most accurate? Operations management in the service sector:

• A) is all about providing the service at the lowest cost.
• B) should focus on providing customers with a good experience.
• C) has less flexibility than operations management in the manufacturing sector, because services are less able to make use of computers.
• D) has done a good job of increasing output, but a poor job of improving quality.

---

Definitions:

Nuclear Material

Substances that emit radiation, used in energy production, medicine, and atomic weapons.

Depleted Uranium

Depleted uranium is uranium mainly consisting of the isotope uranium-238, having a lower content of uranium-235 than natural uranium, commonly used in military applications and for counterweights.

Uranium Isotope

Variants of the uranium atom with the same number of protons but differing numbers of neutrons, including uranium-235 and uranium-238, significant in nuclear power and weaponry.

Half-Life

The time required for half the quantity of a substance to undergo a decay process or transformation.