To Build an Understanding of the Cost Base Is Accomplished

question 56

Multiple Choice

To build an understanding of the cost base is accomplished by working through the various zones within an organization's ______ and determining the cost composition of each.

• A) value chain
• B) departments
• C) functions
• D) divisions
• E) units

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Definitions:

Door-In-The-Face

A persuasion technique where a large, unreasonable request is made first and, when refused, is followed by a smaller, more reasonable request.

Compliance

The act of conforming to or following rules, guidelines, or instructions, often in a healthcare or legal context.

Foot-In-The-Door

A persuasive technique involving making a small request in order to gain compliance with a larger request later.

Obedience

The act of following orders or directions from authority figures, often studied in psychology.