A University Is Evaluating Options for an Enterprise Information System

question 39

Essay

A university is evaluating options for an enterprise information system to replace their antiquated systems.The CIO has developed the following criteria:
At a minimum,the system (or system provider)must be capable of:
Technical support available 24/7
Have successfully installed and maintained systems in universities of similar size.
Beyond this,systems will be evaluated according to initial cost,annual maintenance and support costs,and ease of use.
The three companies that are vying for the university's business supplied the following information about their performance on these criteria.
Create and analyze a graph showing each competitor's performance with regards to order winners and order qualifiers.Which firm should get the business and why? If you were consulting with the three potential system providers,what advice would you give each one?

---

Definitions:

Independent Variable

A variable in an experiment that is manipulated or changed by the researcher to investigate its effect on the dependent variable.

Treadmill

An exercise machine with a moving belt on which one can walk or run while staying in the same place.

Self-Reported Mood

An individual's personal assessment and description of their current emotional state.

Dependent Variable

In scientific research, the variable being tested and measured, often to see the effect of changes in an independent variable.