Which of the Following Approaches to Process Improvement Could Be

question 25

Multiple Choice

Which of the following approaches to process improvement could be described as process benchmarking?

• A)Employees at McDonald's ignore the way they have always processed customer orders and design an entirely new way to do so.
• B)Employees at the campus housing and dining service visit Ritz Carlton to pick up ideas on managing long-term guests.
• C)Employees at Ford purchase automobiles from an array of car manufacturers and take them apart to get design ideas for their next generation Taurus.
• D)Employees at XEROX take classes in quality improvement and make small, incremental changes to their order filling processes.

Understand the concepts of fields, methods, and constructors within a class.

Differentiate between static and instance methods as well as shallow and deep copying.

Comprehend the use and impact of access modifiers (public, private) on class members.

Grasp the concept and legal use of method overriding, especially toString method.