What Are the Implications of an Empty Column (I

question 65

Multiple Choice

What are the implications of an empty column (i.e.,one with no check marks or x's) in the main body of the matrix of the house of quality?

• A) Nothing, it's just a sparse row.
• B) There is no synergy among the product characteristics.
• C) Product characteristics are potentially superfluous.
• D) Customer requirements are potentially not being met by the product.

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Definitions:

Amniotic Egg

Egg that has an amnion, as seen during the development of reptiles (including birds) and mammals.

Reptiles

Cold-blooded vertebrates featuring scales or scutes, including snakes, lizards, turtles, crocodiles, and birds.

Internal Fertilization

A mode of reproduction in which sperm fertilizes an egg within the female body.

Horny Scales

Hardened skin structures found in certain animals, like reptiles, for protection and water retention.