What Are the Implications of an Empty Column (I

question 65

Multiple Choice

What are the implications of an empty column (i.e.,one with no check marks or x's) in the main body of the matrix of the house of quality?

• A) Nothing, it's just a sparse row.
• B) There is no synergy among the product characteristics.
• C) Product characteristics are potentially superfluous.
• D) Customer requirements are potentially not being met by the product.

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Definitions:

Social Regulation

Regulation in which government is concerned with the conditions under which goods and services are produced, their physical characteristics, and the impact of their production on society. Differs from industrial regulation.

Consumer Product Safety Commission

A U.S. federal agency responsible for the regulation and prevention of risks of injury from consumer products.

Legal Cartel Theory

A theoretical framework suggesting that under certain legal frameworks, firms may engage in cartel-like behavior legally.

Average Total Cost

Represents the total cost per unit of output, calculated by dividing the total cost of production by the number of units produced.