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Peter Budd, the purchasing officer of Lake Hardware Wholesalers Pty Ltd (Lake) , has a relative who owns a retail hardware store. Peter Budd arranged for hardware to be delivered by manufacturers to the retail store on a COD basis, thereby enabling his relative to buy at Lake's wholesale prices. Budd was probably able to accomplish this because of Lake's poor internal control for:
Services-Communicating
The act of delivering and exchanging valuable information within a service context, ensuring that service goals are met efficiently.
Organizational Politics
The processes, tactics, and behaviors that individuals and groups use within an organization to gain power, achieve their goals, and potentially influence organizational decision-making.
Meeting Participant
An individual who actively takes part in a meeting, contributing to discussions and decision-making processes.
Information Sharing
The exchange of data, knowledge, or information among individuals, teams, or organizations.
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