According to Paul Levy, Which of the Following Will Drive

question 13

Multiple Choice

According to Paul Levy, which of the following will drive doctors, nurses, and administrators to seek constant improvements in the quality and safety of patient care?

• A) A silo working environment
• B) A rigid, hierarchical organizational structure
• C) The transparency website
• D) The fear of job cuts among employees

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Definitions:

Endorphins

Natural chemicals produced in the brain that act as neurotransmitters to reduce pain and enhance pleasure.

Hormones

Chemical messengers produced by the endocrine glands that regulate various bodily functions by traveling through the bloodstream to target organs.

Frustration-Aggression Hypothesis

The frustration-aggression hypothesis suggests that aggression is often the result of frustration, or blocked effort to achieve a goal.

Dollard

Referring to John Dollard, a psychologist who, along with Neal Miller, focused on the study of learning and behavior.