Which of the Following Statements Is True of Managing Resistance

question 38

Multiple Choice

Which of the following statements is True of managing resistance to change in an organization?

• A) When managing resistance, the focus should be on changing the behavior of individuals in an existing system.
• B) Action to deal with resistance should be based on a diagnosis of the causes.
• C) Overt resistance should be actively discouraged as it is harmful.
• D) Contingency approaches to managing resistance are more effective than are attraction strategies in all situations.

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Definitions:

Fixed Costs

Costs that do not fluctuate with the level of production or sales within a certain range, such as rent, salaries, and insurance premiums.

Variable Cost Per Unit

The cost associated with producing one additional unit of product or service, which varies depending on the level of production or service delivery.

Selling Price Per Unit

The amount at which a single unit of product is offered for sale to customers.

Contribution Margin

The amount by which a product's sales exceed its variable costs; used to cover fixed costs and contribute to profit.