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When Does It Make Sense to Ask Customers for Formal

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When does it make sense to ask customers for formal IOUs?


Definitions:

Ice Bath

A form of cryotherapy involving immersion in ice water, often used by athletes to reduce muscle soreness and speed recovery.

Dissociation

A mental process of disconnecting from one's thoughts, feelings, memories, or sense of identity.

Ernest Hilgard

A psychologist known for his work on hypnosis and the theory of the "hidden observer" which suggests a split in awareness during hypnosis.

Top-down Processing

The cognitive process that involves using context or general knowledge to interpret information.

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