The ________ Perspective from the Balanced Scorecard Helps Managers Answer

question 145

Multiple Choice

The ________ perspective from the balanced scorecard helps managers answer the question, "How do we look to shareholders?"

• A)financial
• B)internal business
• C)customer
• D)learning and growth

---

Definitions:

Dividend Payout Ratio

The dividend payout ratio is the proportion of earnings paid to shareholders in the form of dividends, expressed as a percentage of the company's total earnings.

Investor Risk Aversion

A measure of an investor's tolerance for risk and their capability to endure financial losses.

Inflation

The pace at which prices for services and goods generally ascend, reducing the value of money.

P/E Ratios

The Price to Earnings ratio, a valuation metric used to compare the market value of a stock to its earnings per share, indicating how much investors are willing to pay per dollar of earnings.