Customer Satisfaction Ratings Would Be an Example of the

question 172

Multiple Choice

Customer satisfaction ratings would be an example of the

• A)customer perspective.
• B)financial perspective.
• C)internal business perspective.
• D)learning and growth perspective.

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Definitions:

NCI Entry

Non-Controlling Interest entry, recorded in consolidated financial statements to represent the equity interest in a subsidiary not attributable, directly or indirectly, to the parent company.

Equity

Represents the owners' interest in the assets of a company after all liabilities have been deducted.

Dividends

The distribution of a portion of a company's earnings, decided by the board of directors, to a class of its shareholders.

NCI Entry

A journal entry that records the non-controlling interest's share of equity in the consolidated financial statements.