Traditional Performance Management Systems Can Be Adapted to Include Measures

question 119

Multiple Choice

Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. The number of local, organic products available at a grocery store is an example of a key performance indicator (KPI) classified under which perspective of the balanced scorecard?

• A)Learning and growth perspective
• B)Community perspective
• C)Internal business perspective
• D)Financial perspective

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Definitions:

Capital

Capital refers to financial assets or physical resources that are used in the production of goods and services, including machinery, buildings, or money invested.

Workforce

The group of people who are engaged in or available for work, either in a country or a firm.

Economic Efficiency

A condition in which all resources are allocated in a way that maximizes the total benefit to society or minimizes waste.

Voice Mechanism

A means by which individuals or groups can express opinions, feedback, or concerns, often in the context of organizational decision-making or governance.