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The ultimate goal of the problem identification step of the problem-solving process is
Moss Kanter
Rosabeth Moss Kanter, a professor at Harvard Business School known for her work on change management and organizational behavior.
Powerlessness
A lack of power.
Top-down Communication
An organizational communication flow where information is passed from higher levels of the hierarchy to lower levels.
Powerlessness
The feeling or state of lacking control or influence over one's circumstances or environment, often leading to frustration or resignation.
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