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Exhibit 13.1 The Following Questions Are Based on the Output Below

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Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. Exhibit 13.1 The following questions are based on the output below. A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.   -Refer to Exhibit 13.1. What is the probability that a customer can go directly into service without waiting in line? A)  0.00 B)  0.25 C)  0.75 D)  1.00
-Refer to Exhibit 13.1. What is the probability that a customer can go directly into service without waiting in line?


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