Exhibit 13.1 The Following Questions Are Based on the Output Below

question 83

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-Refer to Exhibit 13.1. How many customers will be in the store on average at any one time?

• A) 0.375
• B) 0.50
• C) 2.25
• D) 3.00

---

Definitions:

Personal Biases

Refers to the predispositions or inclinations individuals have that influence their perceptions and judgments, often in an unconscious manner.

Passive Voice

A sentence construction where the subject of the sentence is acted upon instead of performing the action.

Active Voice

A grammatical voice used when the subject of the sentence performs the action expressed by the verb.