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Exhibit 13.4
The following questions refer to the information and output below.
A grocery store can serve an average of 360 customers per hour. The service times are exponentially distributed. The store has 4 checkout lines each of which serves 90 customers per hour. Customers arrive at the store at a Poisson rate of 240 customers per hour. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.4. What is the Kendall notation for this system?
Operational Plan
A detailed plan outlining the tactics an organization will use to achieve the targets and objectives set in its strategic plan.
Standing Plans
Pre-established procedures and guidelines designed to be implemented repeatedly in situations that occur frequently within an organization.
Single-use Plans
Plans developed to achieve a set of goals that are unlikely to be repeated in the future. They are specific, unique, and not intended for recurring use.
Functional Plans
Functional plans are detailed strategies developed for specific areas within an organization, such as sales, marketing, or HR, outlining how goals will be achieved in those areas.
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