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Which of the following ways of modifying a test would be most likely to decrease its internal-consistency reliability?
Financial Perspective
A viewpoint focusing on the monetary aspects of an organization's strategy, often evaluated using financial performance indicators.
Return On Investment
A metric for assessing the effectiveness or profits from an investment, determined by dividing the net earnings by the investment's expense.
Performance Metrics
Performance metrics are quantifiable measures used to gauge an organization's performance in various areas, similar to the purpose of a performance measurement system but focused on specific measurable outcomes.
Nonfinancial Metrics
These metrics evaluate aspects of a business that aren't directly related to financial figures, such as customer satisfaction or employee turnover.
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