Examlex
Defining performance is:
Role Reversal
Role reversal is a technique or exercise where individuals switch roles to understand and empathize with others’ perspectives and experiences.
Personal Analogies
A method of problem-solving or creativity that involves drawing parallels between one's own experiences and another situation.
De-escalating Conflict
The process of reducing the intensity or severity of a conflict, aiming to prevent it from worsening.
Active Listening
The practice of paying full attention to the speaker, understanding their message, providing feedback, and retaining the information.
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