Paola,a Corporate Trainer,was Sent to the Michigan Plant as a Last-Minute

question 56

Multiple Choice

Paola,a corporate trainer,was sent to the Michigan plant as a last-minute replacement to train a batch of new employees on work behaviors.Paola's brother-in-law Ramon,a machinist in the Michigan plant,happened to be part of the batch Paola was to train.On the first day of class,before she could realize,Ramon was hugging her in front of the whole class.Paola could not help but frown and said,"Either settle down or leave.I have to teach these people proper work behaviors! I'll talk to you during the break." What factor caused this conflict?

• A)Personality
• B)Perceptual
• C)Environmental
• D)Role
• E)Informational

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