An Organization That Uses the RFM Formula Tracks

question 76

Multiple Choice

An organization that uses the RFM formula tracks:

• A) Recency, frequency, and monetary value
• B) Recurrences, frequency, and multiples
• C) Returns, final sales, and markdowns
• D) None of these

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Definitions:

Supply Chain Management

The active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage, encompassing everything from production to product delivery.

Economies of Scale

Cost advantages that enterprises obtain due to their scale of operation, with cost per unit of output generally decreasing with increasing scale.

Pull Strategy

A supply chain strategy in which customer orders drive manufacturing and distribution operations.

Transportation Management

The process of planning, executing, and optimizing the movement of goods and materials from their point of origin to their final destination.