CRM Allows an Organization to Accomplish All of the Following

question 92

Multiple Choice

CRM allows an organization to accomplish all of the following, except:

• A) Provide better customer service
• B) Make call centres more efficient
• C) Complicate marketing and sales processes
• D) Help sales staff close deals faster

---

Definitions:

Null Hypothesis

Null hypothesis refers to a statement used in statistics that suggests no statistical significance exists in a set of given observations.

Alternative Hypothesis

The alternative hypothesis is a statement in hypothesis testing that proposes a specific relationship between variables, contrasting the null hypothesis.

One-sided Test

A hypothesis test in which the region of rejection is on only one side of the sampling distribution, assessing either a lower or upper tail.

Alternative Hypothesis

In statistical analysis, the hypothesis that proposes a difference or relationship between two variables, counter to the null hypothesis.