What Is an Organization Performing When It Asks Questions Such

question 5

Multiple Choice

What is an organization performing when it asks questions such as "which customers are at risk of leaving"?

• A) CRM reporting
• B) CRM analyzing
• C) CRM processing
• D) CRM predicting

---

Definitions:

Absolute Poverty

The failure to meet the basic needs of life, including adequate food, clean water, and shelter.

Social Inequality

In a society or group, there are imbalanced chances and advantages for different social positions or statuses.

Globalization

The process by which businesses or other organizations develop international influence or start operating on an international scale, often resulting in cultural exchange and interconnected economies.

Poverty

The state of having insufficient financial resources to meet basic living expenses such as food, shelter, and healthcare.