CRM Components Include All of the Following Except

question 23

Multiple Choice

CRM components include all of the following except:

• A) contact centres
• B) sales force automation
• C) marketing
• D) purchasing

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Definitions:

Inspect and Test

The process of examining and evaluating a product or system to ensure it meets specific standards or criteria.

Purchased Components

Components or parts bought from external suppliers for use in the manufacturing process of a product.

Strictly Liable

Strict liability refers to the legal responsibility for damages or injury, even if the person found strictly liable was not at fault or negligent.

Safe Condition

Safe condition denotes an environment or situation that poses no risk of injury or harm to people.