Which of the Following Is Not an Objective of Bell

question 88

Multiple Choice

Which of the following is not an objective of Bell Canada's Market Knowledge Centre (MKC) portal?

• A) Enable Bell Canada to meet competitive challenges in the marketplace
• B) Enrich the company's hiring and training programs
• C) Make customer-billing information available to customers over the Internet
• D) Increase technological literacy among employees

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Definitions:

Psychological

Pertaining to the mind or mental processes, especially in relation to behavior and feelings.

No-need Objection

A type of resistance from potential customers who believe that they do not require the product or service being offered.

Hidden Objection

A hidden objection is a reservation or concern held by a potential customer that is not openly expressed, often becoming a barrier to closing a sale.

True Objection

A genuine concern or question raised by a customer that needs to be addressed satisfactorily during a sales process.