All of the Following Are Categories of KMS Tools Except

question 83

Multiple Choice

All of the following are categories of KMS tools except:

• A) knowledge repositories
• B) expertise tools
• C) search and data mining tools
• D) email

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Definitions:

Formal Complaint

A written grievance lodged officially by an individual or group regarding a particular matter or misconduct.

Settlement

An agreement or resolution between parties in a dispute, often involving the payment of compensation.

Emotional Reaction

The affective response of an individual to a particular stimulus or situation, which can influence behavior and decision-making.

Recommendation Letters

Written endorsements of an individual's skills, character, and achievements, typically used for job applications, academic admissions, or awards.