____________________________ Are Invisible to the External Customer but Essential to the Effective

question 7

Short Answer

____________________________ are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.

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Definitions:

Sales Success

Achievement of desired sales outcomes, often measured by hitting targets or generating significant revenue.

Strategic Thinking

The process of analyzing critical factors and variables that will influence the long-term success of a business or decision.

Relationship Selling

A sales approach that focuses on creating and maintaining positive relationships with customers as a means to secure long-term business and loyalty.

Customer Loyalty

The likelihood of previous customers continually choosing one company's products or services over its competitors, often due to positive experiences and satisfaction.