Which of the Following Is Not a Measure of Effectiveness

question 83

Multiple Choice

Which of the following is not a measure of effectiveness IS metric?

• A) Usability
• B) Customer satisfaction
• C) Financial Return on Investment
• D) System availability

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Definitions:

Hierarchical System

A hierarchical system is an organizational structure where entities are ranked according to levels of authority, from highest to lowest.

Bureaucracy

An organizational structure characterized by standardized procedures, hierarchical divisions, and a clear set of rules and regulations to manage large organizations.

Network Structures

The arrangement and interconnection of elements within a network, defining how they communicate and cooperate.

Overheads

The ongoing expenses of operating a business that are not directly attributed to creating a product or service, such as rent, utilities, and administrative costs.