________________________ Systems Must Support a Diverse Base of Customers, Users

question 108

Short Answer

________________________ systems must support a diverse base of customers, users, products, languages, currencies, laws, and so on.

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Definitions:

Forced Distributions

A performance management system where employee evaluations are distributed along a bell curve, requiring managers to rank employees against each other.

Performance Appraisal

The process of evaluating an employee's job performance and productivity to provide feedback and identify areas for improvement.

Organizational Objectives

The defined goals and aims that guide the activities and directions of a company or organization.

Balanced Scorecard

An integrated organizational performance measuring approach that looks at organizational learning and innovation, financial management, internal operations, and customer management.