In Order to Interact Effectively, Symbols Must ________

question 49

Multiple Choice

In order to interact effectively, symbols must ________.

• A) have more than one meaning
• B) have agreed-upon definitions
• C) have alternative explanations
• D) be limited to words and pictures

---

Definitions:

Balanced Scorecard (BSC)

A strategic planning and management system used by organizations to communicate objectives, measure performance, and align business activities to the vision.

Customer Satisfaction

Refers to the degree to which a company's products or services meet or exceed customer expectations.

Rework Costs

Costs incurred to correct defective product or service before it is delivered to the customer.

Shopfloor Personnel Qualification

The level of training and skills that employees working directly in production or the manufacturing area possess.