Which of the Following Steps Normally Would Be Used in the Cost

question 14

Multiple Choice

Which of the following steps normally would be used in the cost approach to value?

• A)Estimate net operating income of the property
• B)Multiply accrued depreciation by the assessed cost
• C)Add actual construction costs to the land value
• D)Subtract accrued depreciation from the replacement cost

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Definitions:

Moments of Truth

Critical points of interaction between a customer and a company, which significantly impact the customer's perception and satisfaction.

Customer's Standard Expectations

The basic level of service or product quality that customers believe they will receive from a business.

Service Design Technique

A methodological approach to designing services with the goal of ensuring that service interfaces are useful, usable, and desirable from the client's perspective.

Full-service Restaurant Meals

Meals offered in restaurants where the service includes several courses served to the customer’s table, involving a higher level of service compared to fast-food or self-service establishments.