Joe Sloan Has a Reputation for Being a Poor Performer

question 88

True/False

Joe Sloan has a reputation for being a poor performer who often shirks his responsibilities onto other employees. Joe has filed a complaint against his immediate supervisor, claiming that she did not following the union contract rules when she discharged him for insubordination. Even though Joe's union representative knows Joe is a poor performer and would prefer to see him dismissed, he is obligated by law to fairly represent him in the grievance process.

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Definitions:

Persuasion Cues

Elements in communication that influence the receiver's acceptance of a message, including source credibility, message content, and emotional appeals.

Reciprocity Principle

A social psychology concept stating that people are more likely to comply with a request from someone who has previously done something for them.

Lecture Notes

Written or typed summaries of the important points covered during a lecture.

Cognitive Dissonance

The discomfort in one's mind caused by holding multiple inconsistent beliefs, ideas, or values concurrently.