Pavel Is Using the Story Line Approach in His Presentation

question 70

Multiple Choice

Pavel is using the story line approach in his presentation.He says that the coffee shop chain he works for faces the challenge of improving its customer service orientation and presents the goal of improving the customer satisfaction rating from 80 percent to more than 95 percent.What aspect of a business story does this represent?

• A) the plot
• B) the setting
• C) the characters
• D) the resolution
• E) the moral or lesson

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Definitions:

DecimalFormat Object

An object in Java programming used for formatting decimal numbers into a specific string pattern (e.g., with a certain number of decimal places).

Format Specifiers

In programming, sequences of characters within string literals that are placeholders for formatting and inserting various data types into strings.

Represent

To symbolize or stand for something, often used in programming and modeling to indicate how entities or concepts are modeled in code.

Importing Package

The process of making classes and interfaces from one package available to another by using the import statement in languages like Java.