Difficult Conversations Can Be Handled Successfully by

question 60

Multiple Choice

Difficult conversations can be handled successfully by

• A) hearing everybody's story.
• B) agreeing with everything you hear.
• C) using the either/or approach.
• D) invalidating the perspective of other people.
• E) adopting a message-delivery stance.

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Definitions:

P > .05

A statistical expression indicating that the probability of the observed data, or something more extreme, if the null hypothesis is true, is greater than 5%.

Null Hypothesis

The default assumption in statistical hypothesis testing that there is no significant effect or difference, intended to be challenged by the alternative hypothesis.

Degrees of Freedom

The number of independent values or quantities that can be assigned to a statistical distribution, which affects the calculation of statistical estimates.

T-test for Dependent Means

A statistical test used to compare the means of two related groups.