The Tale of Professor Larry Foster and His Grade Book

question 53

Multiple Choice

The tale of Professor Larry Foster and his grade book filled with Fs was told by one generation of faculty to the next with a mix of envy,awe and delight.If there was one thing you could be sure of,there was no grade inflation in his department,whose culture was formed primarily by:

• A)Critical incident.
• B)Reward system.
• C)Rules and procedures.
• D)Environment.

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Definitions:

Reengineering

involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.

Incremental Improvements

Small, gradual changes or enhancements made to a process, product, or service to improve efficiency, quality, or performance.

Consortium

A group of companies, universities, or other organizations that collaborate on a common project or share resources to achieve a common goal.

OD Efforts

Initiatives taken as part of Organization Development, aimed at improving organizational effectiveness, health, and capacity through planned interventions.