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In Non-Binding Arbitration

question 7

Multiple Choice

In non-binding arbitration:

Analyze the effect of cognitive dissonance on post-purchase behavior.
Comprehend the importance of situational factors such as physical and social surroundings in decision making.
Understand strategies for marketing low-involvement products.
Identify the effects of temporal influences on consumer choices.

Definitions:

Savings

Money that has been set aside for future use, typically stored in a financial institution or invested, allowing for growth over time.

Recognition

The cognitive process of identifying a previously encountered or learned item, event, or experience from among a list of options.

Free Recall

A test of memory in which a person is asked to remember information without explicit cues or prompts.

Flashbulb Memories

Highly detailed and vivid memories of significant or emotional events, which seem to be recorded in the mind like a photograph.

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