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Quan and Leslie both witnessed a car crash,but their stories do not match.Quan is 10 years old,was in close physical proximity to the accident,and is very confident in his description of the accident.Leslie is 45,was talking on her phone when the accident happened,and is less sure of herself when answering questions.Leslie also mentions that she has seen several car accidents at this intersection and that it is very dangerous.Based on the evidence presented in the chapter,who should be trusted? Include the pros and cons of trusting each witness.
Maintaining Friendly Relations
The practice of fostering positive and harmonious interactions between individuals or groups.
Explaining Clearly
The practice of conveying information in a straightforward, uncomplicated manner to ensure understanding by the audience or receiver.
Negative Messages
Communications that convey disappointing, disapproving, or otherwise negative information to the recipient in a sensitive and careful way.
Experienced Communicators
Experienced communicators are individuals highly skilled in conveying messages effectively and appropriately across various mediums and interpersonal interactions.
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