In the Context of Doing Business with People from Other

question 3

Multiple Choice

In the context of doing business with people from other cultures,effective communicators ________.

• A)memorize a list of cultural difference between countries
• B)are ready to adapt to different cultural needs
• C)ignore cultural differences and treat everyone equally
• D)treat others as they would like to be treated
• E)follow exclusively the communication conventions of their own culture

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Definitions:

Three-Step Writing Plan

A structured approach to writing that includes planning, writing, and completing to ensure clarity and purpose.

Claim Message

A communication from a customer or client asserting a right or demand for a benefit, refund, or compensation due to perceived faults or dissatisfaction.

Adjustment Letter

A form of business correspondence used to address and resolve a complaint or issue reported by a customer, often involving an apology and a solution.

Sensitive Language

Language that is carefully chosen to avoid offending or excluding people, particularly in contexts involving gender, race, or personal issues.