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Which Step in the Listening Process Initiates the Next Step

question 5

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Which step in the listening process initiates the next step in the conversation?


Definitions:

Cognitive Dissonance

A psychological discomfort experienced by an individual who holds contradictory beliefs, values, or attitudes, especially regarding personal decisions and behavior.

Psychological Discomfort

A state of emotional or mental unease, often the result of cognitive dissonance, anxiety, or other psychological factors.

Choices

The act of selecting among multiple options or paths based on preferences or circumstances.

Emotions

Complex psychological states that arise from one's circumstances, mood, or relationships with others, affecting human behavior and decision-making.

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