Which of the Following Statements Is Most Likely to Be

question 77

Multiple Choice

Which of the following statements is most likely to be TRUE regarding accusatory language?

• A)It focuses on your perception rather than assigning blame.
• B)It encourages dialogue with the other person.
• C)It helps you paraphrase your understanding.
• D)It focuses negative attention on the person rather than on the issue.
• E)It is least likely to trigger emotional response.

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Definitions:

Claim Message

Communication that asserts a viewpoint or seeks to convince others of something.

Outlining

Drafting a structured summary or overview of a project, document, or presentation.

Corrective Action

Measures taken to identify and rectify a fault or deviation from a standard or desired outcome.

Claim Message Outlining

The process of structuring the main points and arguments of a claim message clearly and logically.