How Can a Buffer Be Used to Soften the Impact

question 82

Multiple Choice

How can a buffer be used to soften the impact of bad news?

• A)The buffer can be used to specifically state the bad news.
• B)The buffer can offer alternatives to the bad news.
• C)The buffer can act as a courteous close.
• D)The buffer can provide context for the message.
• E)The buffer can indicate the severity of the problem.

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Definitions:

Cash Over And Short

An account that records the discrepancies between the actual cash received and the expected amount.

Credit Balance

An accounting term that signifies a positive balance in a liability, revenue, or equity account, which increases on the credit side and decreases on the debit side.

Petty Cash Fund

A nominal sum of cash reserved for quick payments of assorted trivial expenses.

Replenishing

Refers to the process of adding stock or supplies to bring quantities back up to predetermined levels.