When Positioning the Bad News,what Is One Way to Soften

question 84

Multiple Choice

When positioning the bad news,what is one way to soften the impact?

• A)Position the bad news in the first sentence.
• B)Use an active voice.
• C)Clearly identify what the audience did to cause the bad news.
• D)Use negative words as much as possible.
• E)Begin with positive information that builds goodwill.

Analyze the dynamics of omni-channel retail and the rate of customer response time in different retail models.

Distinguish between the cost structures of online vs. traditional retail, particularly in terms of transportation, facility, and information costs.

Identify the competitive advantages of an online grocery store over traditional grocery models.

Understand the strategic differences in cost management between Netflix and Blockbuster, focusing on inventory and transportation.

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Definitions:

Unfavorable Variances

Occurrences when actual costs exceed budgeted or expected costs, indicating a potential need for management action to address inefficiencies.

Favorable Variances

Differences between actual and budgeted amounts that result in more profit or less cost than originally planned.

Income

Money received, especially on a regular basis, for work, through investments, or from business activities.

Management Of Variance Analysis

The process of investigating the differences between actual financial results and budgeted or expected results, with the aim of understanding the reasons behind these variances to manage and improve financial performance.