When Responding to a Negative Post or Complaint,a Template Should

question 51

True/False

When responding to a negative post or complaint,a template should be used to ensure the response follows corporate guidelines.

---

Definitions:

Planned Obsolescence

The business strategy of designing products with a limited useful life so that they will need to be replaced, stimulating consumer demand.

Alfred P Sloan

An influential American industrialist who served as president and CEO of General Motors, significantly impacting the automotive industry with his management strategies.

GM

General Motors Company, an American multinational corporation headquartered in Detroit that designs, manufactures, markets, and distributes vehicles and vehicle parts.

Teens

Individuals in the age range of 13 to 19, encompassing the period of adolescence when children develop into adults.